Go Back   FlashFXP Forums > >

General Discussion Need help? Have a problem? Let us help you. Bug reports and feature requests should be made using the Bug Tracker or Feature Tracker

Closed Thread
 
Thread Tools Rate Thread Display Modes
Old 08-23-2014, 01:11 PM   #1
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default Queuing Files

Hi....I recently downloaded and installed the update....and all seemed smooth until today. I am trying to upload a ton of files for a new shopping cart and it continually stalls telling me "Queuing Files....Please Wait". I was only 1-10 through the upload and about 2 hours had passed. It was stalled much more than working

Is there a setting I need to adjust to prevent this? Thanks
DawnG is offline  
Old 08-23-2014, 02:11 PM   #2
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

What is the exact version\build?

Please include a timestamped copy of the session status log.
bigstar is offline  
Old 08-23-2014, 02:16 PM   #3
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

It is 4.4.4.......build 2046

Will have to attain a copy of a session....give me a few minutes please
DawnG is offline  
Old 08-23-2014, 02:19 PM   #4
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

I can't find how to save a session....what do I need to do?
DawnG is offline  
Old 08-23-2014, 02:50 PM   #5
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

I found the session log.....but between yesterday and today's attempts.....it is so HUGE! Is there a way to upload a text file?
DawnG is offline  
Old 08-29-2014, 10:07 AM   #6
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

Can anyone help me??
DawnG is offline  
Old 08-31-2014, 08:13 PM   #7
MxxCon
Super Duper
FlashFXP Beta Tester
 
Join Date: Oct 2001
Location: Brooklyn, NY
Posts: 3,881
Default

DawnG, you can attach files here to your post.
__________________
[Sig removed by Administrator: Signature can not exceed 20GB]
MxxCon is offline  
Old 08-31-2014, 08:19 PM   #8
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

The best way to obtain a copy of the session status log is to right-click on the status window and select copy to clipboard.

You'll want to make sure time stamping is enabled before you begin the test.
This can be enabled by right-clicking on the status window and checking "time stamping" if it's not already checked.

Using the default configuration the status log display is limited to the last 5000 or so lines, this would be more than enough to understand the stall.

Also are you uploading directly from your computer or performing a site to site transfer? If it's a site to site transfer is it using the direct or indirect transfer mode?
bigstar is offline  
Old 09-04-2014, 11:10 AM   #9
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

I am doing computer to site upload. Here is a text file of the latest log. 2 stalled uploads....hope it helps to figure out the problem
Attachments Pending Approval
File Type: txt ftpsession.txt
DawnG is offline  
Old 09-04-2014, 10:45 PM   #10
MxxCon
Super Duper
FlashFXP Beta Tester
 
Join Date: Oct 2001
Location: Brooklyn, NY
Posts: 3,881
Default

DawnG, your log shows only 1 file transfer,
Code:
[09:01:59] [R] STOR favicon.ico
[09:01:59] [R] 150 Accepted data connection
[09:01:59] [R] 226-File successfully transferred
[09:01:59] [R] 226 0.091 seconds (measured here), 3.43 Kbytes per second
[09:01:59] Upload: favicon.ico 318 bytes in 0.09 second (0.3 KB/s)
and it uploaded correctly..
Please provide session logs when you actually encounter your problem. And please make sure that timestamps like above are turned on. Timing of commands is important to figure out what's going on.
__________________
[Sig removed by Administrator: Signature can not exceed 20GB]
MxxCon is offline  
Old 09-05-2014, 07:38 AM   #11
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

Quote:
Originally Posted by MxxCon View Post
DawnG, your log shows only 1 file transfer,
Code:
[09:01:59] [R] STOR favicon.ico
[09:01:59] [R] 150 Accepted data connection
[09:01:59] [R] 226-File successfully transferred
[09:01:59] [R] 226 0.091 seconds (measured here), 3.43 Kbytes per second
[09:01:59] Upload: favicon.ico 318 bytes in 0.09 second (0.3 KB/s)
and it uploaded correctly..
Please provide session logs when you actually encounter your problem. And please make sure that timestamps like above are turned on. Timing of commands is important to figure out what's going on.
Yes I only uploaded one file, but it took several tries for it to upload. Every folder I opened it stalled and would not bring up the list of contents...eventually I shut it down every time. Perhaps the only info in the log was the final and successful transfer.

Right now I am working on a new website and may not need to ftp much, but as soon as I can I will get right back to you on this.

Thank you
DawnG is offline  
Old 09-05-2014, 08:55 AM   #12
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

From the log session log you posted I am not seeing any problems, as MxxCon pointed out we need to see the whole log or at least the part that shows the problem.

I would recommend increasing the session status window line limit under
Options > Preferences > General
and change it from the default of 300 to perhaps 5000 or more (20k is max)

Also if you double-click the session status window it will open a copy of the session log into the internal editor.
You'll want to wait until after the error or next success command.
bigstar is offline  
Old 09-05-2014, 11:07 AM   #13
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

Quote:
Originally Posted by bigstar View Post
From the log session log you posted I am not seeing any problems, as MxxCon pointed out we need to see the whole log or at least the part that shows the problem.

I would recommend increasing the session status window line limit under
Options > Preferences > General
and change it from the default of 300 to perhaps 5000 or more (20k is max)

Also if you double-click the session status window it will open a copy of the session log into the internal editor.
You'll want to wait until after the error or next success command.
I did increase the line limit as you suggested....thank you for letting me know. As soon as I need to upload anything, which I am sure will be soon due to site building, I will do as you instructed. Will post it right back here....thanks again so much
DawnG is offline  
Old 09-25-2014, 08:00 AM   #14
DawnG
Junior Member
 
Join Date: Mar 2012
Posts: 15
Default

I have tried to upload a small amount of files just now and it has stalled twice. I aborted the try and started again....and it still sits there doing nothing. Sadly now this software is useless to me Here is the log:
Attachments Pending Approval
File Type: txt 9-25-14FTPsession.txt
DawnG is offline  
Old 09-27-2014, 04:52 PM   #15
bigstar
FlashFXP Developer
FlashFXP Administrator
ioFTPD Beta Tester
 
bigstar's Avatar
 
Join Date: Oct 2001
Posts: 8,012
Default

Can you try changing the site connection type to "FTP using explicit SSL" and see if the problem persists.
(based on the session log the server appears to support SSL and using SSL is more robust and might not stuffer these issues.)
bigstar is offline  
Closed Thread

Tags
1-10, files, queuing, stalled, upload


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 11:31 PM.

Parts of this site powered by vBulletin Mods & Addons from DragonByte Technologies Ltd. (Details)