With both 5.2.11 and 5.2.12 getting this message when trying to download:
425 Can't build data connection: Insufficient credits left to perform requested action.
And certainly did have enough credits to download. Users with 50GB+ were getting thgis message. Then to check i set up a dummy account and verified that yes, indeed all user on ratio are getting this error :/
Also had reports of random weird happening, credits going from 100gb to 50gb on upload then on next file uploaded going back to normal :/
Now back with version 5.2.6 and back to working fine, its not the set-up cos all I changed was the .exe.
Is posted on 5.1.11 thread but also posting here in bugs, prolly the proper place